Airasia Airline - AK

Airasia is a modern-day fairytale airline. In 2001, 5 men – Tony Fernandes, Datuk Kamarudin Meranun, Aziz Bakar, Conor McCarthy, and Datuk Pahamin Rajab – set out on a dream. A dream to build a brand that Asean would be proud of, and one that would allow everyone to fly. In a time when flying was viewed as an activity reserved for the wealthy, Tony Fernandes dreamed of allowing everyone to fly. It began with 1 ringgit, 40 million in debt, and 2 airplanes. Today, airasia has cemented its reputation as one the biggest low-cost airlines in the world, and a brand that has changed Asia forever. We has always been about dreaming the impossible, believing the unbelievable and never taking no for an answer.

As with all good stories, this adventure needs to be written down, and the airasia Museum is our attempt at that. This will be a resource not just for the history of an airline, but also a record of the innovation and change that gives us insight into Southeast Asia’s relationship with travel. This digital museum serves as a way to preserve who we are, an archive of our successes and failings, and how we have picked ourselves up, time and time again, only to fly higher than ever before. Here’s to everyone who made it happen.

Airasia - Website
Airasia - Wikipedia

Airasia Refund Rules

More than 24 hours to less or equal to. 48 hours before departure time. 40% of ticket fare. 100% airport tax ; More than 12 hours to less or equal to. 24 hours.

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Airasia Baggage Rules

Cabin Baggage All guests (except infants) are allowed to carry on board two (2) pieces of cabin baggage comprising of either: One (1) cabin baggage or one (1) laptop bag or one (1) handbag or one (1) small bag.
Checked Baggage Limited units available for each flights. Once it is sold out, it will not be available to view or purchase.Please refer to customer support page for checked baggage allowance 50kg and 60kg information.

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Airasia Customer Care

Australia

AirAsia & AirAsia X flights

(Voicemail Service)

+61238138388

24 hours

Monday to Sunday

China

AirAsia & AirAsia X flights

(Customer Support Line)

+862066618855

8am - 9pm (GMT+8)

Monday to Sunday

Indonesia

AirAsia & AirAsia X flights

(Voicemail service)

+622129270880

24 hours

Monday to Sunday

Japan

AirAsia & AirAsia X flights

(Voicemail service)

+81335277898

24 hours

Monday to Sunday

South Korea

AirAsia & AirAsia X flights

(Voicemail service)

+82261383444

9am - 6pm (GMT+9)

Monday to Friday except public holiday

Taiwan

AirAsia & AirAsia X flights

(Customer Support Line)

+886277283080

8am - 9pm (GMT+8)

Monday to Sunday

Thailand

Thai AirAsia & Thai AirAsia X

(Voicemail Service)

+6620297862

8am - 9pm

(GMT+7)

Monday to Sunday

Arrival / Departure Airasia Airline