GoAir Refund Rules

BOOKINGS

  • Customer

    Adult

  • GoSmart

    Base fare + applicable taxes & surcharge

  • GoBusiness - A Fully Flexible Premium Service

    Base fare + applicable taxes & surcharge

  • GoValue

    Base fare + applicable taxes & surcharge

BOOKINGS

  • Customer

    Infant

  • GoSmart

    INR 1200 all inclusive

  • GoBusiness - A Fully Flexible Premium Service

    INR 1200 all inclusive

  • GoValue

    INR 1200 all inclusive

CANCELLATION CHARGES APPLICABLE BEFORE SCHEDULED DEPARTURE

  • Customer

    Adult

  • GoSmart

    0-2 hours: 100% except taxes. upto 2 hrs before scheduled departure: INR 2,225/-

  • GoBusiness - A Fully Flexible Premium Service

    0-2 hours: 100% except taxes. upto 2 hrs before scheduled departure: INR 2,225/-

  • GoValue

    0-2 hours: 100% except taxes. upto 2 hrs before scheduled departure: INR 2,225/-

CANCELLATION CHARGES APPLICABLE BEFORE SCHEDULED DEPARTURE

  • Customer

    Infant

  • GoSmart

    Nil

  • GoBusiness - A Fully Flexible Premium Service

    Nil

  • GoValue

    Nil

REBOOKING CHARGES

  • Customer

    Adult

  • GoSmart

    INR 2,225/- + difference in base fare and applicable taxes and surcharge

  • GoBusiness - A Fully Flexible Premium Service

    Only difference in base fare and applicable taxes and surcharge

  • GoValue

    Up to 2 rebooking allowed at INR 100 per passenger, per segment, plus difference of fare.

REBOOKING CHARGES

  • Customer

    Infant

  • GoSmart

    Nil

  • GoBusiness - A Fully Flexible Premium Service

    Nil

  • GoValue

    Nil

BAGGAGE ALLOWANCE

  • Customer

    Check In

  • GoSmart

    15 kg

  • GoBusiness - A Fully Flexible Premium Service

    35 kg

  • GoValue

    15 kg

BAGGAGE ALLOWANCE

  • Customer

    Hand Baggage

  • GoSmart

    7 kg

  • GoBusiness - A Fully Flexible Premium Service

    7 kg

  • GoValue

    7 kg

PRIORITY CHECK IN

  • GoSmart

    N A

  • GoBusiness - A Fully Flexible Premium Service

    Available

  • GoValue

    N A

SNACKS & BEVERAGES

  • GoSmart

    Available at a cost

  • GoBusiness - A Fully Flexible Premium Service

    Complimentary

  • GoValue

    Complimentary

SEAT CONFIGURATION

  • GoSmart

    3 Seater

  • GoBusiness - A Fully Flexible Premium Service

    2 Seater (middle seat is always vacant)

  • GoValue

    3 Seater