Air India Customer Care

India

Call 24x7 All India Toll Free 0562 240 0844 from MTNL/BSNL lines and Mobile / landline Numbers of most Private Telecom Operators in India only.

Call Centre Email IDs

EmailID : call.del@airindia.in
EmailID : call.bom@airindia.in
Email ID : traveldocs@airindia.in (For forwarding scanned copies of travel
documents for re-issuance of Tickets / Updating FFP mileage).

Online Bookings Helpdesk
(Monday to Saturday , 09:30 hrs. - 17:30 hrs. IST)

Landline number : 011-24624074
Landline number : 011-24624075
E mail ID : eCommerce@airindia.in

Frequent flyer

Call 24x7 All India Toll Free 1800 180 1407 from MTNL/BSNL lines and Mobile / landline Numbers of most Private Telecom Operators in India only.

Email Addresses for FFP Members

General Queries : flying-returns.ai@iclployalty.com
Missing Miles / Retro Credit on AI : airindiaretros.ai@iclployalty.com
Missing Miles / Retro credit on Star Partners : starallianceretros.ai@iclployalty.com
Silver Edge Members : silveredge.ai@iclployalty.com
Golden Edge Members : goldenedge.ai@iclployalty.com
The Maharajah Club Members : maharajahclub.ai@iclployalty.com

For callers from all foreign locations (International Chargeable Calls)

For callers from any location other than India, the AI Contact Centre can also be reached through +91-22-25818515 and +91-44-66921455. All calls made to these numbers are chargeable to the callers by their telecom service provider as per applicable international call rates.